Company Name: Specialist Hospital
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Services: Front Desk Representative (Female)
Location: Chisco, Lekki – Lagos
Prerequisite: Minimum of Minimum of 1year post NYSC
Salary: ₦150,000 Net
Job Summary
A reputable Specialist Hospital in Lagos is urgently recruiting a Front Desk Representative to join its growing administrative team. As the first point of contact, you will play a vital role in delivering excellent customer service and ensuring smooth front office operations.
This position is ideal for a female graduate with strong communication skills, a polished appearance, and a deep commitment to professionalism and efficiency in a healthcare environment. A CBT-style interview will be conducted to evaluate your interpersonal, organizational, and administrative capabilities.
Responsibilities
What You’ll Do:
Welcome and check-in patients and guests in a professional manner
Manage front desk operations including calls, bookings, and enquiries
Maintain patient records and update appointments using hospital software
Provide timely support to doctors and nurses for administrative tasks
Handle billing, receipts, and POS transactions where required
Ensure a clean, organized, and courteous reception area
Liaise with internal departments to coordinate patient care experience
Requirements
What You Bring:
HND/BSc in any discipline (preferably Social Sciences or Admin-related)
Minimum of 1 year post-NYSC experience in a hospital or service-oriented front desk role
Excellent communication and interpersonal skills
Proficient in Microsoft Office and basic computer use
Ability to multitask, stay calm under pressure, and prioritize tasks
Must be female, to support gender balance in the role
Salary
₦150,000 net per month
How to Apply
Send your updated CV to: hr@diamedcentre.co
Only shortlisted female candidates will be contacted. Application is ongoing until the role is filled.
Tips to Secure This Job
Landing a front desk representative role at a reputable hospital in Lekki requires a blend of strong communication skills, professionalism, and administrative experience. As this position serves as the first point of contact for patients and visitors, hospitals seek candidates who are courteous, well-organized, and confident in managing daily front-office operations.
To begin, candidates must tailor their CVs specifically for the healthcare reception role. It’s essential to highlight any past experience in customer service, hospital administration, or front desk duties. Your resume should include keywords such as “patient interaction,” “appointment scheduling,” “multitasking,” and “telephone etiquette.” Mention any certifications you hold in office administration or customer service, as these significantly boost your credibility.
Next, craft a professional application email when sending your CV. Use a polite and formal tone, and ensure the subject line reads: Front Desk Representative – Lekki. Briefly express your interest in the role and attach your CV in PDF format. Attention to such small details reflects your professionalism.
Since the hiring process includes a CBT-style interview, it is crucial to prepare accordingly. Expect questions that assess your grammar, communication, and problem-solving abilities. You may be asked how you would handle difficult patients, respond to high-pressure situations, or manage daily tasks such as answering phones and checking in patients. Practice online CBT questions on Nigerian platforms like Jobberman Assessments or Test Gorilla to build confidence.
Moreover, you should research the hospital before your interview. Understand the services they provide and their target clientele. This knowledge allows you to tailor your answers to their values and shows genuine interest in the role and apply early.