The ImmuNigeria system is currently seeking applications from qualified individuals for the role of Technical Support Officer. This opportunity is targeted at individuals who possess strong technical backgrounds and are passionate about supporting digital healthcare solutions. Selected candidates will be deployed to designated states where they will provide hands-on technical support and guidance to frontline health workers utilizing the ImmuNigeria digital platform. The primary responsibility of the role is to ensure the smooth functioning of both mobile and web-based systems used in immunization and health service delivery. This includes assisting users in resolving technical issues, improving system usability, and ensuring that healthcare teams can effectively engage with the digital tools provided. The role is essential in bridging the gap between technology and public health, contributing directly to better health outcomes across participating regions.
Advertisements
The Technical Support Officer role is offered on a one-month contract basis, with the possibility of renewal depending on individual performance and the ongoing needs of the project. This short-term engagement provides an excellent opportunity for professionals to contribute to a national health initiative while gaining valuable experience in a technology-driven support environment. The monthly salary for the position is ₦300,000, which reflects the technical and field-based nature of the assignment. However, only candidates currently residing in the following states are eligible to apply, as the responsibilities require physical presence and on-ground support in these locations:
Work Duration : 1 month renewable contract.
Salary : N300,000
The available Technical Support Officer positions are strictly open to individuals who currently reside in any of the following states: Jigawa, Kano, Katsina, Kebbi, Sokoto, and Zamfara. These states represent the primary areas where the ImmuNigeria digital health system is being actively implemented and where on-site technical support is urgently required. Due to the nature of the role, which involves real-time assistance to healthcare teams, mobile app troubleshooting, and support within the health facilities, physical presence in the assigned state is mandatory. Therefore, applicants who do not reside in any of these six states are strongly advised not to apply, as submissions from outside these target locations will not be considered during the recruitment process.
STATES:
- Jigawa
- Kano
- Katsina
- Kebbi
- Sokoto
- Zamfara.
Educational Qualification:
To be eligible for the Technical Support Officer position, applicants must possess a Bachelor’s Degree in a relevant field. Acceptable disciplines include Information Technology, Computer Science, Healthcare Informatics, or any other closely related field that provides the foundational technical knowledge required for this role. The academic background should demonstrate a strong understanding of digital systems, troubleshooting procedures, and user support, particularly within health-related or IT environments. A solid educational qualification in these areas is essential for effectively managing technical issues and supporting end users of the ImmuNigeria system.
To succeed in the role of Technical Support Officer, applicants must demonstrate a range of essential skills critical to effective system support and user engagement. One of the most important is strong problem-solving and analytical thinking abilities, enabling the candidate to assess technical issues quickly and develop appropriate solutions. In addition, the position requires excellent verbal and written communication skills, as officers will regularly interact with health workers and other non-technical users who depend on clear guidance and assistance.
Equally important is the ability to explain technical procedures in simple, understandable terms, making it possible for users to resolve minor issues independently or follow instructions during troubleshooting. Candidates must also be competent in documenting technical problems, generating user-friendly reports, and keeping accurate records of support activities. These skills ensure transparency, accountability, and continuity in support operations across the health facilities where the ImmuNigeria system is deployed.
EXPERIENCE:
- Candidates with experience in technical support or customer care, preferably in a healthcare.
- Ideal applicants must conversant with Android operating system and mobile application troubleshooting.
- Familiarity with web-based management portals.
SKILLS:
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal abilities.
- Ability to explain technical concepts to non-technical users.
- Proficiency in documentation and reporting.
HOW TO APPLY
Send a CV and Application letter through the email address below:
NOTE: DO NOT APPLY IF YOU DO NOT RESIDE IN THE STATES LISTED ABOVE.
READ ALSO: KW-HMB Recruitment of Medical Doctors 2025